Minimum order value
1.The minimum order value is BD 20.000 BD for Free delivery.
Delivery
2.
Our obligation is to deliver the products at the delivery address you
have specified in your order to a person who appears to be over the age
of 21 and a non-Muslim and who appears to be authorised to take
delivery. Proof of age and identity will be requested.
3. Delivery will be free charge on orders over BD 20.000 BD.
4. Delivery is not available on religious holidays or during the month of Ramadan.
5. We may deliver the products at any time during the day between the hours of 12pm and 9pm (Saturday - Tuesday), 12pm and 11pm (Wednesday - Thursday), 2pm and 11pm (Friday).
6.
Deliveries will only be made to private residences in Bahrain. We
reserve the right not to make deliveries to any private residence
located in the vicinity of religious buildings or schools or any other
such establishment at our sole discretion.
7a. Deliveries will be made as per the customer’s instructions.
7b. Only orders placed before 4pm are guaranteed same day delivery, subject to delivery space availability. Same day delivery may be available on orders placed after 4pm. Call us on 17 104 964 and if we can accommodate same day delivery we will.
8.
If there is no one to accept the delivery of your order we will contact you via email or phone to rearrange delivery.
9. We will not have any responsibility or
liability for the non-delivery of any products unless either a) the
products charged for are not delivered, or b) you give us full details
of the shortages within 3 days of the part delivery.
10. Our
total liability to you for the non-delivery of any products is limited
to delivering the products to you within 7 days of you informing us
about the non-delivery. We reserve the right to substitute a product of
equal or higher value in the event of supply shortages. Vintages may
vary from those shown.
11. We will not have any responsibility
for late or non-delivery of goods arising from incorrect delivery
information being provided.
Returns/Refunds
12.GBI
Express does not offer refunds on exchange on any purchases. In the
case of any quality issues with the product, we are happy to make an
exchange only after official examination of the product by the
management.
Quality
13.
We will not have any responsibility or liability in connection with any
defects in the quality of products purchased at GBIEXPRESS.com unless
we are informed full details of the defects within 7 days.
Other
14.
To the full extent permitted by applicable law, we will not be liable
to you or any third party for any consequential or incidental damages or
any other indirect, special or punitive damages whatsoever that arise
out of or are related to the GBIEXPRESS.com site.
15. Discount is only offered to registered users that place their order directly through the website or mobile app. Customers that place an
order via one of our customer service agents either by phone, email,
Whatsapp, live chat or instant messenger will have their order processed through the
Speedy Checkout where no discount is applied.
